Warranty
Warranty Policy
At TRIAD VAULT, we are committed to delivering premium-quality products and ensuring your complete satisfaction.
30-Day Limited Warranty
All products purchased from TRIAD VAULT are covered by a 30-day limited warranty from the date of delivery.
This warranty covers:
- Manufacturing defects
- Structural faults
- Defective hardware or components
- Stitching issues caused by production
What Is Not Covered
This warranty does not cover:
- Normal wear and tear
- Accidental damage
- Improper use or care
- Damage caused by external factors
- Sizing issues after wear
- Cosmetic changes due to regular usage
We recommend reviewing our size guide carefully before purchasing.
Warranty Claim Process
If you believe your product has a manufacturing defect, please contact us within 30 days of receiving your order.
Email us at:
support@triadvault.shop
Please include:
- Your order number
- Clear photos of the issue
- A brief description of the problem
Our team will review your claim within 2–5 business days.
Resolution
If your claim is approved, we may offer one of the following:
- Replacement product
- Store credit
- Partial refund
- Repair solution (if applicable)
The resolution will depend on the nature of the issue.
Shipping Costs for Warranty Claims
Customers may be responsible for return shipping unless the item is confirmed to have a verified manufacturing defect.
Important Notes
TRIAD VAULT reserves the right to deny any warranty claim that does not meet the conditions outlined above.
This warranty policy applies worldwide.
If you have any questions, feel free to contact us at:
