Frequently Asked Questions
Do you ship internationally?
Yes. We offer worldwide shipping with full tracking included. Delivery typically takes 10–15 business days, depending on your location.
Is shipping free?
Yes, we offer free worldwide shipping on all orders.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this to monitor your shipment in real time.
How long does processing take?
Orders are typically processed within 1–3 business days before shipping.
What if I receive a damaged or defective item?
If your item arrives damaged or has a manufacturing defect, please contact us within 30 days at:
Include your order number and clear photos of the issue. Our team will review your request promptly.
What payment methods do you accept?
We accept all major credit and debit cards. Payments are processed securely through Shopify Payments.
Can I return or exchange my order?
Please refer to our Return & Warranty Policy for full details. We recommend reviewing our size guide before placing your order.
How do I choose the correct size?
Each product page includes a detailed size guide. If you need assistance, feel free to contact us before ordering.
Is my payment information secure?
Yes. All transactions are encrypted and securely processed through Shopify’s secure payment infrastructure.
How can I contact customer support?
You can reach us at:
Our team responds within 24–48 business hours.
